TERMS AND POLICIES

About This Site:

• This website belongs to LIQUID LLAMA LTD. When we say “we”, “us”, or “our”, we're talking about LIQUID LLAMA LTD.
• Everything on this website, including tools, services, and information, is offered to you based on your agreement to these terms.
• If you use our site or buy something, you're saying you agree to our terms. If you don't agree with these terms, you shouldn't use this site.
• We might add new things to our online store. These new things will also follow these terms.
• From time to time, we might change these terms. You can always find the latest version here. If we change something, and you keep using the site, it means you're okay with the changes.
• Our website is powered by SHOPIFY INC. They help us sell our products online to you.

Returns Policy:

• For an item to be eligible for a return, it must exhibit defects or damage.
• Said item should be in its original, unused state, identical to the condition upon receipt.
• Returns should be addressed to: LIQUID-LLAMA LTD. JAPAN KYOTO-FU KYOTO-SHI, FUSHIMIKU, HAZUKASHIFURUKAWACHO, LIQ-GALLERY.
• The customer shall bear all shipping expenses for returning an item.
• Shipping costs are non-refundable. In instances where a refund is granted, the return shipping charges will be deducted from the amount.

Customs Charges:

• Should there be any customs duties or charges, these are the responsibility of the customer. LIQUID LLAMA LTD will not absorb these fees.

Website Terms:

• This website is the property of LIQUID LLAMA LTD. References to “we”, “us”, or “our” pertain to LIQUID LLAMA LTD.
• The services, tools, and information available on this website are provided to users based on their acceptance of these terms.
• Engaging with our website, whether browsing or making a purchase, implies acceptance of these terms and conditions. Users who disagree with these terms are advised not to utilize the site.
• Any enhancements or new additions to our online storefront shall also be governed by these terms.
• We reserve the right to modify these terms occasionally. The current version of these terms will always be accessible on this page. Continued use of the website following any modifications indicates user agreement with the updated terms.
• Our online platform is facilitated by SHOPIFY INC., enabling the sale of our products to our clientele.

Accuracy and Timeliness of Information:

• LIQUID LLAMA LTD cannot guarantee the complete accuracy or timeliness of information presented on this site. It serves as a general reference, and users should consult other reliable sources before making decisions. Any reliance on this site's content is at the user's discretion and risk. While historical data is available for reference, we may modify site content at any time without an obligation to regularly update. Monitoring such changes remains the user's responsibility.

Product Pricing and Service Modifications:

• Prices for our products may be adjusted without prior notification. LIQUID LLAMA LTD retains the right to modify, suspend, or discontinue services at any moment without notice. We bear no responsibility to users or third parties for such alterations or discontinuations.

Products and Services Description:

• Some products or services are exclusively available online and may be in limited supply, subject to our return policy. We strive for accurate product representation, but cannot ensure exact color replication on all computer monitors.
• We may, at our discretion, impose limitations on sales, including restricting quantities, regions, or customer types. Product descriptions and pricing can change without prior notice. We also reserve the right to cease offering any product. Any product or service offer is null and void where prohibited by law. LIQUID LLAMA LTD does not guarantee that purchased products or services will always match user expectations, but we commit to addressing any service errors.

Billing and Account Information Accuracy:

• LIQUID LLAMA LTD holds the authority to decline any order you submit. We might, based on our judgment, adjust or cancel the number of items bought by an individual, a household, or per order. Such adjustments can apply to orders linked to the same customer profile, identical credit card details, or orders that share the same billing and delivery details. If there’s a change or cancellation to an order, we'll make an effort to inform you using the contact details you provided during the order process. We may also restrict or decline orders which, in our view, seem to be from resellers or distributors. It's crucial for you to provide up-to-date, thorough, and precise account and purchase details for all transactions at our store. This includes timely updates to your account details, email addresses, and credit card information to facilitate smooth transactions and communication. Our returns policy provides more in-depth information on this subject.

Use of External Tools:

• We might offer access to tools provided by third parties without actively overseeing or having direct control over them. By using these tools, you acknowledge that they are available "as is" and "as available", devoid of any assurances or endorsements. Our responsibility doesn't extend to any issues that arise from using these third-party tools. Utilizing these tools is at your discretion and risk. Ensure you're informed about and agree with the terms set by the respective third-party providers. We may introduce additional features and/or services on our website in the future, which will also be governed by these terms of service.

Links to Third-Party Websites:

• Our platform may host content, products, and services from third-party providers. There might be links directing you to external sites not affiliated with LIQUID LLAMA LTD. We don't assess the accuracy or content of these third-party sites and thus, don't offer any guarantees or bear responsibility for third-party content, products, or services. Furthermore, we won't be accountable for any issues or damages arising from interactions with third-party websites. It’s recommended that you meticulously review and understand the policies of these third-party sites before any engagement. Any concerns or queries regarding third-party products should be presented directly to the respective third-party.